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KMID : 0858820090260040063
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Journal of Korean Society for Health Education and Promotion
2009 Volume.26 No. 4 p.63 ~ p.70
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Work Stress and Fatigue among Medical Insurance Review Nurses
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Kim Jea-Ran
Suh Soon-Rim
Shin Jee-Won
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Abstract
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Objectives: Work stress is associated with increased risk of fatigue. The purpose of this study was to identify the relationship of work stress and fatigue among Medical Insurance Review Nurses.
Methods: The subjects of this study were 117 nurses in charge of medical insurance review. A structured questionnaires were employed to evaluate the nurses’ sociodemographics, work stress and fatigue. The data were analysed through frequency, percentile, mean, standard deviation, Chronbach’s α, Pearson’s correlation coefficient, and multiple regression.
Results: Mean scores of work stress and fatigue of participants were 3.29 and 1.97 respectively. Work stress was correlated with fatigue significantly (r=.39). There were effects on fatigue by work performance satisfaction and the frequency of insurance request among sociodemographics. Job conflicts with doctors which was a domain of work stress was increased fatigue.
Conclusion: The results of this study suggest that work performance satisfaction, the frequency of insurance request and job conflicts with doctors are significant predictors of fatigue. Thus, a strategy to enhance nurses’ work environment and to reduce work stress through developing interpersonal relationship is recommended.
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KEYWORD
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Medical Insurance Review Nurses, Work stress, Fatigue
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